How to Recover Tesla Dashcam Footage
So, you didn’t find the required footage in your Tesla dashcam’s USB drive. Maybe you accidentally deleted it, or it’s vanished into thin air. The best thing you can do in this situation is to use a reliable data recovery program and scan your USB drive. Now, there are plenty of
third-party data recovery tools that can help you achieve this, but it’s recommended you pick some from this article.
Method 1: Request Your Data from Tesla Including (Safety Event) Camera Recordings
This method only Applicable for Tesla Autopilot Recordings
When Tesla collects data, we believe it’s important for you to know what we’re collecting and what it is used for. The data provided to you as part of your request may include information such as Tesla Account details, customer support activity, service history, and vehicle data. Tesla vehicles record operational and diagnostic data at regular intervals and may transmit that data over-the-air to our servers. That data enables our Engineering and Service teams to assess vehicle health remotely and diagnose, and potentially proactively resolve your concerns.
During data collection, Tesla may upload data from certain key events to the server for backup or for training Full Self-Driving (FSD) systems. You can contact Tesla customer service to request access to this data. Fortunately, you do not need to undergo any data recovery process to obtain the desired video clips.
But not all types of videos will be uploaded, please refer to the following table for more details.
|
Processed directly on vehicle by default |
Shared with Tesla/ but not associated with your account |
Shared with Tesla and associated with your account |
Sentry Mode camera recordings |
✓ |
N/A |
N/A |
Dashcam camera recordings |
✓ |
N/A |
N/A |
Cabin camera data |
✓ |
If opted in through Data Sharing
|
N/A |
Autopilot camera recordings |
✓ |
If opted in through Data Sharing
|
In the occurrence of a safety critical event only |
Location data |
✓ |
If opted in through Data Sharing
|
In the occurrence of a safety critical event only |
Speed |
✓ |
For fleet analysis and improvement |
In the occurrence of a safety critical event only |
Voice commands |
✓ |
N/A |
N/A |
Browsing history |
✓ |
N/A |
N/A |
Odometer |
✓ |
For fleet analysis and improvement |
Last known value only, for warranty calculation |
Charging data |
✓ |
If third-party charging network used |
If Supercharger network used |
Touchscreen interactions |
✓ |
✓ |
N/A |
Note : To maintain the accuracy and consistency of the data associated with your account, data privacy requests may change at any time as Tesla’s methods of processing, storage, and collection evolve.
If you’d opted in for
data sharing . Here’s how you request Tesla for your footage:
1. Visit the
Tesla Contact Us page and log in using your Tesla account credentials.
2. Choose Data Privacy Request from the Regarding drop-down menu, under Ask a Question .
3. Then choose Obtain a Copy of My Data from the next drop-down menu.
4. Pick the data range and click on Submit .
Unfortunately, you can’t recover any continuously recorded dashcam footage (RecentClips), and Sentry footage using this method.
Method 2: Use Renee Undeleter
Renee Undeleter is designed to
restore deleted data files . It’s exceedingly easy to use, and it’s also one of the oldest players in the business. Additionally, the program’s in-built preview feature is a godsend when selecting which footage to recover. Due to the sheer number of files data recovery scans may uncover, a good preview feature makes the herculean task of determining which video you want to recover, much easier.. Whether you’ve
accidentally deleted files , emptied the
recycle bin , or formatted a disk, this tool can retrieve lost data. It includes four functional modules:
Fast Partition Scan ,
Whole Partition Scan ,
Whole Disk Scan , and
Image Creation , addressing all data loss issues comprehensively.
Renee Undeleter - Powerful Data Recovery Software
Easy to use Only simple steps to recover data from storage devices.
Multiple scan modes Fast partition scan, whole partition scan and whole disk scan for different recovery needs.
File types Support to recover pictures, videos, audios, documents, mails, etc.
Supported storage devices Recover data from recycle bin , SD card , external disk , etc.
Supported systems Windows 10, 8.1, 8, 7, Vista, XP, 2000 and Mac OS X10.6, 10.7, 10.8.
Here’s how to use Renee Undeleter to retrieve videos from your Tesla dashcam:
Step 1: Connect the Tesla dashcam USB drive to the computer, download and install
Renee Undeleter on the computer, and run Renee Undeleter. Select the (
Whole Partition Scan ) option on the main interface.
Note: Do not install Renee Undeleter in the disk where data is lost to avoid data overwriting.
Fast Partition Scan – Retrieve files lost due to accidental deletion or emptying the recycle bin.
Whole Partition Scan – Recover files from inaccessible or formatted partitions.
Whole Disk Scan – Analyze partition information and perform a full partition scan.
Image Creation – Create image to back up the current partition state.
Step 2 : Select the Tesla dashcam USB drive partition and click ( Next ).
Step 3: Wait for the scan, which will depend on the Tesla dashcam USB drive’s memory size . During the scan, you can double-click to preview files. If you find the file you need, check it and click the Recover button to terminate the scan and start recovery. Alternatively, wait for the scan to end, check the files to recover, and then click the Recover button.
Note: It is recommended to save the recovered files in other partitions instead of the original Tesla dashcam USB drive to avoid data overwriting.
Method 3: Using Python Script (FREE DIY)
Running a Python script to recover deleted MP4 files from a Tesla’s USB drive involves several steps. Teslas typically retain only the last hour of recent footage on their thumb drives. However, older footage can be retrieved using basic data recovery techniques. The provided script scans the entire FAT32 or exFAT USB drive for deleted MP4 files and copies them to a specified directory for viewing. This process is intended for those with some technical knowledge of Python and filesystems. The script has been tested on macOS, but similar instructions apply to Linux
and Windows systems .
For more tips on running a Python script, please refer to
https://realpython.com/run-python-scripts/
Step 1: save the following python code to local file(such as run.py), or you may download the script
here .
Step 2: On MacOS, Plug in your USB drive and unmount it using system commands or buttons without unplug the USB deivce. If your system is Windows, ignore this step.
Step 3: Next, identify the device node for your Tesla dashcam USB drive (FAT32 or exFAT partition) and run the python script.
1. On MacOS , this information can be found in Disk Utility by clicking the “Info” button for your volume, which will display something like “disk2s1”. Create a directory for the output files.
Then, run the script by providing the directory path and device node, using a command such as
sudo ./run.py /dev/disk2s1 myoutputdirectory.
Be prepared for this process to take some time and require significant disk space, potentially up to twice the capacity of your USB drive.
1. Create a folder in your internal hard disk. For example, C:\TeslaVideos
2. Open a command prompt and run as administrator.
3. Locate your disk id(in Disk ### column) with Diskpart command
4. Replace the DISK_ID in the following command and run it in command prompt
python ./run.py "\\.\PhysicalDriveDISK_ID" C:\TeslaVideos
If the disk ID of your Tesla USB drive is 1, then you may change to
python ./run.py "\\.\PhysicalDrive1" C:\TeslaVideos
Step 4: As the script runs, your output directory will quickly fill with
video files . If you are short on disk space or prefer a more targeted approach, the script includes code for navigating the filesystem, printing detailed information, and exporting individual files. With basic Python knowledge, you can modify the script to perform a faster, more focused search for the files you need.
Tesla vehicles generally store files contiguously and in order, so locating the cluster for an intact file near your desired timeframe can allow you to scan a subset of clusters rather than the entire disk.
If some
MP4 files in your output do not play, it is likely because the files were fragmented across multiple cluster runs. This fragmentation occurs when the car writes around previously saved videos. While the script does not automatically extract these fragmented files, you can manually retrieve them with some effort. The MP4 filename indicates the start cluster of the file. To extract the video, read all clusters starting from that one, skipping over clusters used by active filesystem entries. For more detailed guidance, refer to the comments in the run.py script.
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